Organiser Dashboard

The new Organiser dashboard shows an overview of the overall realtime activities of Organiser's events with statistic chart and sales data for a quick overview about their Event tickets sales performance.

 

Simple Events

In MY EVENT, you can create a single & multiple days event. Each event belongs to an organizer. Admin & Organizers can create events from the backend.

 

IMPORTANT:

• You have to SAVE before switching the tab
• After uploading or creating VENUE, TICKET, MEDIA, SUBPAGE/TAG you have to choose from dropdown and SAVE

Create Simple Event

Simple event here refers to single or multiple days event. Click on Create Event to get started.

Details

The first step is mandatory to proceed to the next step. Add these details to proceed to the next steps-

• Select Organiser (if logged in as Admin)
• Category
• Event name
• Event excerpt (optional)
• Event URL (auto-generated)
• Description
• Why to attend event? (optional)
• Offline Payment Instructions (Instructions to show under Offline Payment Option)

 

(Only Admin can modify these two options)

• Event Featured (if logged in as Admin) (set Event as Featured)
• Event Status (if logged in as Admin) (force Enable/Disable event)

Timing

Set timing for single or multiple days event.

 

Form Fields

• Start date
• Start time
• End date
• End time

Tickets

Create tickets for the event.

• Tickets can be Free or Paid.
• Taxes can be applied to each ticket separately.
• Multiple taxes can also be applied to each ticket.
• Custom Ticket Order, to show the tickets on Checkout Page in your desired order/sequence.

 

Form Fields

• Title
• Price (set 0 for Free ticket)
• Capacity (max bookings each ticket)
• Booking Limit Per Customer (For how many times the same customer can purchase this ticket)
• Description (ticket amenities info) (optional)
• Taxes (optional)

• Order (set to 0 or 1 or 2 or 3, to show them in that order on checkout page)

Link to your ticketshop or website

Create a link to your own ticketskop or webiste for the event.

• Tickets can be Free or Paid.

 

Form Fields

• Title (displayed as button  text)
• Price (in EUR€)
• Description (E.g.: Where will the customer be linked to? Or some Ticketinfo or anything else related to your Ticketshop.)
• Paste link to your site

Location

Event location details.

 

Form Fields

• Venue
• Address (optional)
• City (optional)
• State (optional)
• Zipcode (optional)
• Country (optional)

Media

Upload event poster, thumbnail, and images. Please upload the mentioned size of images. You can also choose from your Library or the free Pexels Library.

 

Form Fields

• Thumbnail
• Poster Image
• Images Gallery (optional)

SEO

Write meta titles, keywords, and descriptions. These tags will be specific for each event, for event-specific SEO.

Form Fields

• Meta Title (optional)
• Meta Tags/Keywords (optional)
• Meta Description (optional)

Subpages/Tags

Final step-

1. Select or create subpage/tag (optional).
2. Click  Save
3. Then click  Publish
4. You can Un-publish / Publish anytime.

 

Manage Events

The organizer can manage only own their events from the front end, while Admin can access all organizers' events from the Admin Panel.

Export Attendees

Organizers can export their event's attendees list to a CSV file, with full booking & customer details.

Simply click on Export Attendees button on the Manage Events page.

Manage Subpages/Tags

As mentioned before, subpages/tags can be Sponsors, speakers, hosts, guests, VIPs, or anything you want. You can create any number and type of them.

Each tag belongs to an Organizer and to their Events. Basically, organizers can add tags, and link them to their events.

Create Tag

Click on Add Tag

 

Form Fields

• Type - sponsor, speaker, DJ, etc
• Image
• Title - name of sponsor, speaker, DJ or anyother
• Sub Title - Brand/Company name or any sub-title (optional)
• Website (optional)
• Profile Page - whether to show a profile page for tag.

 

If you select Profile Page - Yes, then you can also add these Optional details.

• Description (optional)
• Phone (optional)
• Email (optional)
• Facebook (optional)
• Instagram (optional)
• Twitter (optional)
• Linkedin (optional)

Share Event

The event can be shared on social media websites from the Event detail page.

 

 

Manage Venues

The organizer can add multiple Venues to which they can link to their events. Venues also have their Listing & Detail page.

Add Venue To Event

From the Event Setup Form, you can select event location from the list of Venues.

Browse Venues

You can browse through all the venues with filters.

Venue Page

Venue has their seperate pages to show all the details about the venue along with a Request for Quote form.

 

 

Booking Event's Tickets

MY EVENT has a super simple, secure & fast checkout process. In MY EVENT we've added time-bound checkout. A checkout timer of 5 minutes will run during the checkout, in that period, system will block selected tickets or seat for the attendee so that they book tickets easily before ticket being go out-of-stock in case of high sales.

 

1. Customer can make bookings of any events, for themselves.
2. Admin can make bookings of any events, for Customer.
3. Organizer can make a booking of THEIR OWN events only, for Customer.

Customer: Booking Tickets

Customers can book tickets within few clicks.

1. Go to the Event page and scroll down to Get your tickets now section.
2. Click on the event date.
3. On the Checkout popup, select ticket Quantity.
4. Then, select a payment option and click Checkout.

Organizer: Booking Tickets

An organizer can book tickets for customers, only of THEIR OWN events.

• Organizer must know the registered email of the Customer, to make bookings for them.
• Customer must be registered on the website.

 

The Customers are Private for Organizers. Organizers can't see all the customers, instead, they can only enter the customer's full email address to book tickets for them..

 

For an Organizer, to book a ticket for a customer:

1. Go to the Event page and scroll down to Get your tickets now section.
2. Click on the event date.
3. On the Checkout popup, enter customer email in the Select Customer auto-complete dropdown.
4. Select the ticket Quantity.
5. Then, select a payment option and click Checkout.

Admin: Booking Tickets

Admin can book tickets for customers of ALL events. Admin also needs to enter the Customer Email.

For Admin, to book a ticket for a customer-

1. Go to the Event page and scroll down to Get your tickets now section.
2. Click on the event date.
3. On the Checkout popup, enter customer email in the Select Customer auto-complete dropdown.
4. Select the ticket Quantity.
5. Then, select a payment option and click Checkout.

Payment Option: Free

There are 3 types of payment options-

First is- Free (checkout-free). In the case of free tickets, you can make bookings directly without going through any payment gateway.

Payment Option: Offline

Offline (Cash on Arrival). This option means you can make a paid booking without making any payment, like, booking premium/paid tickets without going through a payment gateway.

• Organizers & Admin can make bookings for customers directly, without making any online payment.
• And then, they can collect the money via some external payment sources or in cash.

Payment Option: Online

Online Payment via payment gateways. MY EVENT comes with an integrated PayPal express checkout payment gateway.

Paid or UnPaid Booking

Added a new & very important Booking Status called Is Paid - Yes or No. It shows, whether the booking amount has been paid by the customer or not.

 

As there are having different types of Payment Options, the Is Paid status varies accordingly-

1. Free Checkout- Is Paid status is always Yes.
2. Online Payment- Is Paid status is always Yes.
3. Offline Payment- Is Paid status is always No.

 

After receiving the payment in case of Offline Payment, Admin, or Organizer can update the Is Paid status to Yes.

Booking Process

Let's see, what exactly makes the booking & checkout process so faster & smoother. The below info is just to show you, what's going on under the hood.

The booking process is separated into two parts (micro-services). When you click on the Checkout button, below is a list of all processes that take place under the hood.

Pre-booking process

1. Initiate a progress loader that shows checkout progress.
2. Validate the booking, if fails, stop the process and throw an error.
3. If successful, start processing payment.
4. On successful payment, finish the booking process. (finish pre-booking process).
5. Show successful payment & booking notification alert and redirect to My Bookings Page.

Post-booking process

1. On the bookings page, initiate a progress loader that shows post-booking progress.
2. Generate Ticket PDF.
3. Send Ticket emails & notifications to Customer, Organizer & Admin.
4. Finally, finish the post-booking process and show notification alert.

Benefits of the Booking Process

• Independent pre-booking & post-booking processes.
• Faster checkout, lesser waiting time.
• More reliable, e.g if email sending fails, it won't affect other related tasks.
• For more clarity for each task, a user can track each process and can contact support about the exact issue.

 

 

Email Notifications

Admin, Organizer, and Customer, all of them receive notifications separately.

Customer Notifications

The customer receives notifications on-

1. Making a new booking or if the Organizer or Admin makes a booking for the customer.
2. Submitting booking cancellation requests, and booking cancellation status updates.
3. On registering a new account (Signup).

Organizer Notifications

Organizer receives notifications on-

1. Making a new booking for a customer or if Customer or Admin makes a booking of the Organizer's event.
2. Submission of booking cancellation requests of their events, and booking cancellation status updates.

Multi-Lingual Email

Email notifications are sent in multiple languages. The emails will be translated into the user's current language. It's compatible with RTL modes as well.

 

 

Manage Bookings

Managing the bookings is a breeze. Customers, Organizers, and Admin, all have separate Bookings pages, where they can see all of their existing event ticket bookings... weiterlesen